What are soft skills and which are the most important

What are soft skills and which are the most important


The pandemic has completely changed the job market and the way we relate to our work. Not only the implementation of telecommuting in a generalized manner, but also the skills sought by companies when hiring new employees. Moreover, everything indicates that these changes will last, at least, a few more years. Therefore, in this article we indicate what are the general skills most requested in 2021 for the recruitment. Keep reading!

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What are soft skills?

Before knowing the most requested soft skillsYou should know that these are soft skills that are more related to the way employees work. This includes how you interact with your coworkers, how issues are handled or resolved, or how work is handled.

They also include interpersonal skills, communication skills, listening skills, time management, empathy, etc. Recruiters usually look for candidates with soft skills because they tend to make someone more successful at the job. You can be very good with very specific technical skills for a job, but if you can’t manage your time or work in a team, you are unlikely to be successful in the business.

Digitization and task automation have made the interpersonal skills of staff more valuable than ever. No machine can imitate empathy, creativity or leadership.. In addition, the personality of employees is as important to companies as their knowledge and experience. All organizations want their employees to do their jobs well. However, they also want you to have a positive attitude and help create a constructive work environment.

In short, they are not only important when it comes to dealing with external clients. They are just as relevant when it comes to interacting with peers. Managers value soft skills because they allow people to function and thrive within teams and organizations as a whole. A healthy and productive work environment depends on it. After all, work is an interpersonal space where relationships must be built and nurtured, perspectives exchanged and conflicts resolved.

Why are Soft Skills so important

Soft Skills make the difference between good candidates and ideals. In most competitive job markets, hiring criteria are not limited to technical ability and expertise. Every job requires some interaction with others, whether co-workers or clients, so soft skills will be important for most recruiters.

On the other hand, as automation takes over the most repetitive and basic tasks, social and emotional skills develop. It is believed that the skills that will be most valued in the future will be those that artificial intelligence cannot replicate. In this sense, one of the main reasons why soft skills are so fashionable is that they differentiate employees from machines and, furthermore:

  • They help identify employees who will not only do their job well, but will also go the extra mile and positively influence the work environment.
  • The organization can assess whether the candidate will fit well into the philosophy and corporate culture.
  • They allow companies to hire a candidate based on their potential, not just their skills.
  • For a junior position, it makes sense to seek out candidates with a “willingness to learn” and “adaptive personality”, rather than hiring an expert.
  • Taking soft skills into account in the recruitment process gives the team Human ressources a complete picture of the candidate when making hiring decisions.
  • When two candidates have similar academic and professional backgrounds, you are more likely to hire the one who is the most collaborative and flexible.

For example, an employee with good time management skills will know how to prioritize tasks to meet deadlines.

Differences between Soft Skills and Hard Skills

The main difference between Hard Skills and Soft Skills is very clear. While one is easy to measure and define, the other is more difficult to pin down. Technical skills are those talents and abilities that can be measured. They are usually specific to a particular trade and can be learned through training or training.

On the other hand, soft skills are those that are less defined and often apply not only to a specific job, but are universal. Consider technical skills as those you list on your resume or in areas for which you have certificates or diplomas. Soft Skills are those that help employees build more lasting relationships with their colleagues and clients.

For example, technical skills include concepts such as fluency in a foreign language, knowledge of cloud computing, programming, IT, etc.

The best way to train employees is not to compare technical skills to soft skills, but to develop both at the same time.

The 10 most requested soft skills by companies

Although it all depends on the situation of the company, the position and the sector, we will tell you the 10 most requested soft skills by companies. Keep reading!

1. Resilience

In a situation like today’s, where uncertainty is the order of the day, we must be able to adapt to unfavorable situations and to remain strong, patient and calm in a crisis environment.

2. Critical thinking

Having a critical mind allows have new ideas, essential in times of crisis. In addition, it makes us more analytical, investigative, curious and helps to better solve problems.

3. Commitment

Organizations are looking for employees committed to the mission and vision of the company, as well as capable of achieving the goals that are proposed. This means more motivation, concentration, quality of work and therefore productivity.

4. Flexibility

In uncertain times, workers need to have enough flexibility to adapt in times of change, adopt new ways of working, use new tools and accept the changes that may occur in the structure of the company.

5. Teamwork

With the rise of teleworking, it is necessary to demonstrate collaborative capacity with teammates, for example, explaining the task sharing or communication tools you used for this.

6. Growth mindset

Another of the most in-demand soft skills is the growth mindset. It’s about having a constant development mindset. Someone ready to take on new challenges and with a vision for the future. It is also known as growth mindset.

StudyDigital Adaptation Report 2021

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