More than a year since the first wave of COVID-19, our pharmacy clients are still going the extra mile to serve their patients safely and effectively.
In the past 12 months, the US has seen over 31 million COVID-19 cases and nearly 570,000 deaths. While the country still faces a long recovery, there is finally a potential end in sight. Vaccinations nationwide have increased past 2.7 million a day and many states have begun opening up eligibility to the general population.
With potential cases to manage and millions of vaccinations to administer, the pace has not slackened for pharmacies. Thousands of drug stores have been working around the clock to test and immunize as many patients as possible.
Last year, we highlighted several pharmacies that stepped up during the first pandemic wave to provide emergency support. Today, we recognize several Digital Pharmacist clients who have made unique and forward-thinking contributions to COVID-19 response and prevention.
Grand Avenue Pharmacy’s Innovative Testing Pods
Austin area-based Grand Avenue Pharmacy added an exciting new service to their specialty compounding offerings late last year: pop-up COVID-19 testing. Working with a local moving company, the pharmacy rented out storage pods and turned them into mobile testing sites. They launched their first drive-up testing unit in November 2020 which quickly grew to 60 locations across Texas, Arizona, and Florida.
The sites offer both rapid test and PCR lab tests and have seen hundreds of drive-thru patients since launch. The pharmacy’s new website page for testing services includes updated locations, and scheduling and booking pages to simplify appointments and payment. Grand Avenue’s innovation allowed them to quickly expand their reach and provide more flexible patient care nationwide.
Testing and Vaccination Marketing with Magnolia Pharmacy
The Magnolia team has made it their mission to share up-to-date information about COVID-19 treatments, vaccinations, and services. Examples of posts they share include articles on vaccination effectiveness and safety or natural immune support strategies for long-term recovery. The pharmacy also hosts regular Facebook Lives, livestreamed events that can be watched from a phone, computer, or connected TV, to answer patients’ COVID-19 and vaccination questions.
Thoughtful Service Updates and Vaccine Facts from Warren’s Drug
Warren’s Drug Store, a specialty pharmacy in small-town North Carolina, is also the town’s only independent pharmacy. Alongside drive-thru and delivery pharmacy services, the team wanted to take things a step further when they began prepping to offer COVID-19 vaccinations.
They added a “COVID-19 Vaccines Are Here” banner on their homepage of their healthsite which links to in-depth fact sheets on all three available vaccines, giving patients the tools to make an informed choice.
The banner also directs patients to a COVID-19 vaccine page which houses Digital Pharmacist’s Vaccination Waitlist feature, allowing Warren’s to collect patient information for vaccination appointments.
The pharmacy makes a point of working with patients who need extra help to fill out the online waitlist over the phone, ensuring their vaccination appointments are accessible to all.
Supporting COVID-19 Recovery
At Digital Pharmacist, our goal has been to make COVID-19 information and services accessible and easy-to-use for professionals and patients around the country. Our digital patient engagement and communication solutions and customized vaccination features have served hundreds of pharmacies and thousands of patients during COVID-19.
We’re immensely proud to support these and many other pharmacies on the frontlines of pandemic response and prevention. Your efforts to offer innovative, efficient, and safe care during a national crisis are deeply appreciated. Thank you.